Warranty

All the illustrations and descriptive matter in the handbooks are intended to give a general idea of the motorhome. Changing market and supply situations and our policy of continuous product development may prevent us from maintaining the exact specifications detailed on this website therefore reserve the right to alter specifications as materials and conditions demand.

Dealers are not agents of Autocruise, the manufacturer of Autocruise have absolutely no authority to bind the manufacturer by any express or implied undertaking or representation.

All motorhomes (other than the engine, chassis cab and associated parts referred to in the handbooks which are subject to the relevant chassis manufacturer’s warranty) have a 3 year Autocruise manufacturer’s warranty from the date of purchase (or hire purchase), which is subject to a chargeable annual service and inspection being carried out at an authorised Autocruise Service Centre.

During the warranty period, subject to the exclusions set out in this section of the handbooks, the manufacturer, Autocruise, will repair (or at its option, replace) all defective parts of the motorhome. For any engine, chassis cab and associated parts warranty issues please contact your local Peugeot Agent.

The manufacturer will honour the warranty until 36 months from the date of sale, provided that the motorhome has been serviced annually within 90 days before or 60 days after each anniversary of the original date of sale. The third service must, however, be carried out before the expiry of the 36 month period from the original date of sale.

In the first 12 months the warranty will cover:

Faults arising from a manufacturing defect but not those which are a result of normal wear and tear or those which relate to replacement light bulbs and leisure battery.

Also not covered under the first year are faults resulting from accidental damage or damage caused by misuse of any component part of the motorhome.

In the years two and three the warranty will cover:

  1. All original components of the motorhome including permanently fitted equipment forming part of the manufacturer's original specification.
  2. Water ingress and body delamination.

Specific exclusions to Autocruise Warranty during Years 2 and 3:

  • Glass including heat shields, sink lids, mirrors.
  • Decals, mirror transfers, resin badges.
  • Soft furnishings including upholstery, curtains, pelmets.
  • Carpets, lino and floor coverings including door mats, shower mats.
  • Window catches, stays and associated fittings.
  • Blinds and flyscreens including door, Heki and other rooflights.
  • All hinges, catches, knobs, stays and handles (interior and exterior).
  • Adjustment and natural movement of internal doors, flaps and furniture.
  • Audio equipment including radios, speakers, aerials and associated parts.
  • Microwave
  • TV
  • Routine maintenance items which are part of the annual service including lubricants, rubber gas hose, the cleaning of the heater and fridge flues, the replacement of gas jets, the resealing and/or replacement of shower room sealant, and the adjustment and lubrication of locks.

General terms applying to all three years of the warranty period

The motorhome is not covered for:

  • The failure of a component for reasons of fair wear and tear.
  • Damage resulting from accidents.
  • Misuse of any component.
  • Normal deterioration, corrosion, intrusion of foreign or harmful bodies, lack of servicing or negligence of any person other than Autocruise which causes stoppage of or impairment to the function of any component of the motorhome.
  • Replacement of parts which have reached the end of their effective working life because of age and/or usage.
  • Cleaning or adjustment of any assemblies.
  • Cosmetic finishes to kitchen sinks, cooker tops, vanity units, shower trays.

The warranty will be invalidated if the motorhome has been neglected, misused, modified or for hire or reward. The motorhome will be deemed to have been neglected if it has not been serviced and maintained as stated in the handbooks.

If any repairs are identified as being necessary during an Annual Service, the motorhome must be made available to an authorised Autocruise Service Centre within 6 weeks for the work to be carried out. All new motorhomes must be registered with Autocruise within 6 weeks of purchase as new.

The warranty only applies to motorhomes purchased and used within the UK, and for continuous journeys abroad of no longer than 90 days per journey.

The cost of transporting, towing or moving the motorhome by any means to or from the place of repair is the responsibility of the owner.

The benefit of this warranty may be transferred to a new owner if the motorhome is sold, provided that the motorhome has been serviced by an authorised Autocruise Service Centre in accordance with the requirements of the handbooks, and details of the change of ownership have been supplied to Autocruise using the change of ownership form set out in the handbooks. Failure to notify Autocruise of a change of ownership within 14 days of such a change will invalidate the warranty.

This warranty only applies to motorhomes purchased in the UK. You have legal rights under UK law governing the sale of consumer goods. This warranty does not affect your legal rights. The name and address of the warranty provider is:

Autocruise Motorhomes Limited, Swinton Meadows Industrial Estate, Meadow Way, Swinton, Mexborough, South Yorkshire S64 8AB

To make a claim under this warranty, contact the Autocruise Service Centre which supplied your motorhome. Alternatively, details of your nearest authorised Autocruise Service Centre can be obtained by contacting Autocruise Customer Care Department on 01709 571411, or enquiring on the website.